Terms & Conditions

By placing an order on this website, you agree to the following Terms and Conditions. Please read them carefully before completing your purchase.

1. General

This website is operated by JaanPearL – We Care, a brand owned and managed by M/s. BHUMIKA EXPORTS, Mumbai, India.

By accessing this website and placing an order, you confirm that you are at least 18 years old or are using this website under the supervision of a parent or guardian.

We reserve the right to update, change, or replace any part of these Terms and Conditions at any time without prior notice.

2. Product Information

We strive to ensure that all product descriptions, images, and specifications displayed on this website are accurate.

However:

Minor variations in product packaging, color, or appearance may occur.
Product images are for illustration purposes only.
Results from skincare and personal care products may vary from person to person.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

3. Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR) unless stated otherwise.

Prices are subject to change without prior notice.

We accept the following payment methods:

UPI
Debit / Credit Cards
Net Banking
Other payment gateways supported on the platform.

Orders will be processed only after successful payment confirmation.

4. Order Acceptance

After placing an order, you will receive an order confirmation via email or message.

However, we reserve the right to cancel or refuse any order in the following cases:

Product unavailability
Payment issues
Pricing or technical errors
Suspicious or fraudulent transactions

If an order is cancelled after payment, the amount will be refunded according to the refund policy.

5. Shipping & Delivery

Orders are processed within 1-2 business days after payment confirmation.

Delivery timelines may vary depending on the shipping location and logistics provider.

Typical delivery time:
3–7 business days within India

We are not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances.

6. Returns & Refunds

Due to hygiene and safety reasons, personal care and cosmetic products are generally non-returnable once opened or used.

Returns or replacements may be accepted only in the following cases:

Damaged product received
Incorrect product delivered
Manufacturing defect

Customers must notify us with "unboxing Video" within 48 hours of delivery with clear photos of the product and packaging.

Approved refunds will be processed within 7 business days.

7. Product Usage Disclaimer

All products should be used as directed.

Before using any skincare product, customers are advised to perform a patch test.

JaanPearL shall not be held responsible for:

Individual allergic reactions
Improper use of products
Use contrary to instructions provided

8. Intellectual Property

All content on this website including:

Logos
Images
Product designs
Text
Graphics

are the property of JaanPearLTM / Bhumika Exports and may not be copied, reproduced, or used without prior written permission.

9. Privacy Policy

Customer information collected during checkout will be used only for:

Order processing
Delivery
Customer support

We do not sell or share customer data with third parties except for logistics and payment processing purposes.

10. Limitation of Liability

JaanPearL shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the products purchased through this website.

11. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of these terms shall fall under the jurisdiction of the courts of Mumbai, Maharashtra, India.

12. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

JaanPearL – We Care
M/s. BHUMIKA EXPORTS
Mumbai, Maharashtra, India

Email: sales@jaanpearl.com
Website: www.jaanpearl.com